This page is automatically translated from Romanian into English.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Online account directly from the app 4.8
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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Updating your data


    It's so easy to update data online and offline

    Why do you need to update your data?

    • To make sure your information is always accurate and up-to-date
    • To avoid sending messages to home or e-mail addresses you no longer use
    • To comply with legal obligations regarding the accuracy of our customers' data. 


    Through the BT Pay app.

    Go to Settings, in your Profile, and start updating your data. It's all online and in just 10 minutes you have your data updated. If you don't already have BT Pay installed, download the app for free from the App Store or Google Play.

    Here on the website

    In a few minutes you have all your data updated, just with your ID card, 100% online

    Start data update here 

    In any BT unit

    If you reach us in our unit, our colleagues will help you update your data. Don't forget to make an appointment at your nearest unit.

    Make an appointment online

    If you are a non-resident

    You need a passport or foreign ID and you can update your details online below.

    Start data update here