Updating your data

It's so easy to update your data online and offline.

Why do I need to update my data?

It is a precautionary measure regarding your transactions through BT.
You avoid confidential information about your account reaching other people.
We can better protect you when we detect suspicious transactions in your account.

I want to update my

Update your data 100% online,
including the e-bulletin.

Right here on our website

In about 15 minutes, you have your data updated.

Start here

Through the BT Payapp.

Go to Settings, in your Profile, and start updating your data. It's all online and in just 10 minutes you have your data updated. If you don't already have BT Pay installed, download the app for free from the App Store or Google Play.

By ino chatbot

In about 10 minutes, if you are a resident, you can have your data updated. Choose this option if you like to chat. You can find it in the lower-right corner of the screen.

Start chatbot