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This page is automatically translated from Romanian into English.

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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
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    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    In short

    Accident insurance is a predictable solution for unpredictable events.

    You're prepared for anything with accident insurance designed to protect you and your family.

    How does it work?

    We'll take the 5 lei I mentioned above - the equivalent of the insurance premium - out of your account every month. That's it! No medical assessment or other complications.

    Eligibility criteria

    You just need to be a BT account holder.

    Cost of insurance

    It's simple: you pay 1 euro/ 5 lei per month and you are covered in the unwanted event of total or permanent disability and death as a result of an accident.

    How do you get insurance?

    Metropolitan accident insurance is available exclusively at BT branches.

    We will contact you

    In order for us to contact you, please make sure you have your marketing consent to be contacted by BT partners.

    In BT agencies

    Come to a BT unit.

    See list of establishments

    I want to be called

    Talk to a BT representative and find out which insurance and savings solution is right for you.

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