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RAPID HELP
To withdraw an amount greater than RON 40,000 or EUR 5,000, you need to make an appointment at the agency at least 24 hours in advance.
Scheduling is necessary because, for security reasons, both for customers and employees, we do not keep large amounts of cash in neighborhood branches. Therefore, for large withdrawals, the branch must be notified in advance so that the cash can be brought to the branch. 😊
⚖ In addition, you should be aware that Romanian law sets maximum limits on cash transactions, namely: RON 10,000 per day for payments to legal entities. In the case of individuals, there is generally no limit imposed by law. However, you should bear in mind that any cash transaction exceeding EUR 10,000 or the equivalent—regardless of currency—is automatically reported to the National Office for Preventing and Combating Money Laundering, in accordance with Law 129/2019 on preventing and combating money laundering and terrorist financing.
Also, cash transactions carried out by individuals as a result of the transfer of ownership of goods, the provision of services, as well as those representing the granting or repayment of loans, may be carried out within a daily limit of RON 50,000 per transaction. Under these conditions, for larger amounts,supporting documents📃 are required, which may include affidavits from customers (regarding the destination of the amounts).
❗ Given these conditions, banks (including Banca Transilvania) are required to monitor compliance with the established limits and, implicitly, to request supporting documents for cash withdrawals exceeding certain amounts.
Basically, according to the law, the Bank is required to request supporting documents for transactions by individuals exceeding RON 50,000 per transaction.
Is it beneficial for society and customers that there is legislation requiring proof of the destination of funds?
🤓 Yes, we believe so – especially since this legislation is similar in all civilized countries and throughout Europe. It is a good thing to have rules and to have transactions verified in order to ensure transparency of transactions, the purpose for which they are carried out, and to ensure that illegal activities are not easily carried out. In other words, these legal limits and regulations – which exist throughout Europe – help to ensure that we have a solid society and financial ecosystem, with rules and protection from illegal activities.
You can apply for a Star Forte shopping card quickly and easily, 100% online, in BT Pay or by visiting a BT branch.
Online (recommended for short approval times): Fill out the form on the bancatransilvania.ro website. The process is digital, and the necessary documents are obtained automatically through interconnection with ANAF, shortening the waiting time.
At BT: We look forward to seeing you at any Banca Transilvania branch, where a consultant will assist you with the application process.
The STAR Forte, Mastercard Forte for Doctors, Gold, VISA Gold Rotary, and STAR Platinum are included in our loyalty program, STAR BT. ⭐
Through this program, you benefit from points and interest-free installments at partner stores.
For every transaction made in full with one of the above-mentioned cards, at any partner merchant, you receive STAR BT points. 🤩
And 1 point earned is worth 1 leu.
You can use the points you've collected at partner merchants, and what's more, with this card you can pay in fixed installments, interest-free, with the number of installments varying depending on the merchant.😃
If you are registered with the Credit Bureau, it does not necessarily mean that you can no longer take out a loan with us. Instead, it means that we will look at your financial and family situation alongside the situation you present to the Credit Bureau. This is how we will see if you are eligible for a new loan, according to BT's lending rules and policies.
If you are considering taking out a new loan, you can calculate the monthly installments online using the the BT loan simulator and then find out by phone if you qualify for the desired amount. Come to any BT branch to discuss all the details or check out our website, where we have prepared all the loan options for you. 😉
*It is important to note that the results from the simulator are indicative. You can get a personalized response at any of our branches, where a consultant will discuss your options with you.
