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    Location

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    Where we are
    How to get here

    Satu Mare Shopping City Mall Agency

    Str. Drumul Careiului, Nr. 17, SATU MARE

    Program

    Monday - Fri: 10:00 - 19:00
    Saturday: 10:00 - 19:00
    Sundays: 10:00 - 19:00

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    24 never 2022
    Client BT

    I give one star because it's the least I can give, but I wouldn't give this agency even that much. The bank itself is ok, but the employees leave something to be desired in terms of attitude towards customers. As long as you don't dare have an opinion and don't ask questions, all is well and good. The moment you ask for clarification and try to explain a situation where you are obviously right, you are treated with superiority and sent packing. I hope I never again have the "pleasure" of working with the esteemed lady in this unit who won't in a million years admit anyone questioning her actions or God forbid showing her she was wrong. Instruct your employees to treat their clients with respect and stop taking us for fools!I certainly will not recommend this agency to anyone,I would rather walk all over town just to not deal with such people!

    20 never 2022
    Client BT

    It's strange how employees claim their breaks at the expense of customers. I sat exactly 35 minutes from 7pm in front of a door with no access inside, no customers inside and no explanation of what was going on and how long the break was.
    Is your customers' time that unimportant?

    23 never 2022
    Client BT

    I APPRECIATE THE ATTITUDE OF THE AGENCY EMPLOYEES, THEIR PATIENCE AND PROFESSIONALISM

    23 never 2022
    Client BT

    You are the coolest BT family

    31 aug 2022
    Client BT

    I appreciate the kindness and professionalism of the employees. Indeed after 4pm it is very crowded. Very many people after this time come for credit and it gets crowded because this process takes time. Maybe it would be helpful if after this time there was another employee who would only handle contracts, or would take over would the head of the unit. After this hour there are only 2 employees, which unfortunately do not cope with the flow of customers.

    I ask Banca TransilvaniaI ask Banca Transilvania
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