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    Atrium Mall Agency

    Calea Aurel Vlaicu, Nr. 10-12, ARAD

    Program

    Monday - Fri: 10:00 - 19:00
    Saturday: 10:00 - 19:00
    Sundays: 10:00 - 19:00

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    5 sep 2025
    Client BT

    A top agency, very well trained and operational employees!
    I recommend

    12 oct 2022
    Client BT

    A serious BT Arad agency!

    16 iul 2021
    Client BT

    I don't understand why you put the phone number on the website as nobody answers anyway.
    Shouldn't you delete it?

    Why do you make people have to walk on the roads to get a call back that takes 3 seconds?

    A little respect, huh?

    or do you want me to come in there infected with Covid?

    17 mar 2023
    Client BT

    Malega Paul a very kind person,always patient,highly recommend.

    6 oct 2022
    Ovid

    Very satisfied with the service, very friendly and professional employees.

    Extended working hours, very good and accessible location.

    • ...

    You can still find it nearby