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    Location

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    Make an appointment online
    Where we are
    How to get here

    Cluj Vivo Mall Agency

    Str. Avram Iancu, Nr. 492 - 500, FLORESTI

    Program

    Monday - Fri: 10:00 - 19:00
    Saturday: 10:00 - 19:00
    Sundays: 10:00 - 19:00

    • ATM Multifunctional
    • Cash withdrawals
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    22 dec 2021
    Client BT

    Andreea Gheta is the prettiest

    18 iun 2022
    Client BT

    Staff lacking respect, common sense or organisation. Order numbers don't matter in the slightest, as anyone comes in who wants, when they want, where they want - or when the "boss" wants. The rate of operation per customer exceeds any minimum limit. The attitude of the representatives is, I emphasise, inconceivable, with a justifiable hint of superiority maintained only by a directly proportional complex.

    10 feb 2022
    Client BT

    I appreciate the order number system, the kindness, and last but not least the fact that at least in your agency I always leave with my problems solved.

    21 dec 2021
    Customer

    Indeed there were people waiting... but because I booked online I was served right on time.

    10 feb 2022
    Olympia

    I am very satisfied with the agency's services.The staff has shown their efficiency and professionalism.I am very satisfied!Congratulations!

    • ...
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