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    CEO Banca Transilvania
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    Location

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    Where we are
    How to get here

    Bucharest Baneasa Mall Agency

    Sos. Bucuresti Ploiesti, Nr. 44 A, Sector 1, BUCHURESTI

    Program

    Monday - Friday: 10:00 - 21:00
    Saturday: 10:00 - 21:00
    Sunday: 10:00 - 21:00

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    16 oct 2025
    Client BT

    Much gratitude for the exemplary professionalism shown by Mr. Catalin Prahoveanu. De cite ori am fost servita de dinsul, am fost intimpinata de o emananatie de sustinere si umanitate genuina greu de pus in cuvinte. He is a man of great value to the entire team! With thanks, Ana Doniceanu

    17 oct 2025
    Client BT

    I had a very pleasant experience at Banca Transilvania - Mall Băneasa branch, where I interacted with Mr. Ștefan Cătălin Prahoveanu. He stood out for his professionalism, clear communication and willingness to provide accurate and to the point information. In addition, he demonstrated a lot of common sense, elegance and an exemplary attitude towards the client. An interaction that inspires trust and respect - congratulations on the way you represent the values of Banca Transilvania!

    26 us 2025 us
    Luciana

    Bianca helped me in an exemplary manner, and visiting the branch was a pleasant experience, the likes of which I haven't had in a long time.
    I thank her and hope to see her there again.

    28 oct 2025
    Alex R

    Call center information: erroneous
    Catalin Prahoveanu, Baneasa: correct information, fast and professional. Thank you, Catalin.

    13 oct 2025
    Client BT

    The best service. Many thanks for your reaction, promptness and professionalism, Bianca Raceanu- Agentia Mall Baneasa

    • ...
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