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    Auchan Vitan Mall Agency

    Calea Vitan, Nr. 236, Sector 3, BUCURESTI

    Program

    Monday - Fri: 10:00 - 19:00
    Saturday: 10:00 - 19:00
    Sundays: 10:00 - 19:00

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    3 mar 2023
    Client BT

    I interacted in my visit to the bank for operations with Mr. Constantin , he showed professionalism and a lot of calm. Congratulations!!!

    5 iul 2023
    Aurel

    I had an appointment made for 12 o'clock regarding a refinancing and I was picked up by Constantin who did all the paperwork very quickly and explained to me everything that would be done and how it would be done. I was very pleased with my interaction with him and I will recommend if possible to other people I know who need help with all the services offered.

    2 sep 2022
    Robert Dumitrescu

    Note 10 for the director, commitment to solving problems as quickly as possible. I had a good experience. Congratulations!

    2 sep 2022
    Client BT

    Although I arrived at the bank close to the end of business hours, the branch manager of this bank was very kind and helped me through the whole process of opening an online account. I was pleasantly surprised that there are still people interested in the customer's needs.

    31 ian 2022
    Liviu

    greu greu greu....sa astepti la rand 30 de minute pentru a face o operatiune...suntem in secolul 21, dar sucursala asta a regresat vreo 2 secole in loc sa tina pasul

    • ...

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