This page is automatically translated from Romanian into English.

Download BT Pay

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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

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Download NeoBT

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Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

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Download BT24

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Download BT24

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Online account directly from the app 4.8
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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

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    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Costs

    How much does it cost to have the Star Platinum card?

    Issuance fee
    350 lei
    Your account statement
    (you will receive it electronically every month by e-mail or via BT24 Internet Banking)
    FREE
    Account management fee
    350 lei annually (about 29 lei / month)

    How much does it cost to use the Star Platinum card?

    0 lei if you return the amount used by the 25th of the following month
    0 lei commission for supply through Internet banking BT24 or collection from other banks
    0 lei - commission in case of purchases at retailers in the country or abroad
    1% (minimum 2.5 lei) - fee for cash withdrawals from BT ATMs and POS terminals
    1% + 2,5 lei - fee for using ATMs and POS machines of other banks in the country
    1% + 2.5 lei - fee for cash withdrawals from ATMs and POS machines of other banks abroad
    2 lei - fee for balance inquiry at ATMs or POS of other banks in Romania
    4 lei - fee for balance inquiry at ATMs or POS of other banks abroad

    See below all the costs of the Platinum card:

    Fees and charges - Star Platinum
    z PDF
    Fees and commissions in BT Pay
    z PDF

    Representative examples

    Loan amount
    10.000 lei
    Duration of the loan
    5 years
    Fixed interest rate
    24% per year
    APR (Annual Percentage Rate of Charge)
    26.77% *
    Total cost of the loan
    12.045 lei
    Total amount payable
    22.045 lei

    * APR calculated on the assumption that the credit line is withdrawn in full from the BT ATM or POS at the BT counter after the loan has been granted, with subsequent monthly payment of interest on the loan received.


    If you don't have a Star Platinum card yet, you can apply here and we'll call you back: