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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
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    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    TABLE CARD

    One card, two perspectives

    As an employee, you use it for free, quickly and securely at merchants in Romania that accept card payments. As an employer, you offer a motivating advantage with extra salary benefits.

    One card, two perspectives

    As an employee, you use it for free, quickly and securely at merchants in Romania that accept card payments. As an employer, you offer a motivating advantage with extra salary benefits.

    • No fees - zero usage costs.

    • Fast and secure contactless and BT Pay payments.

    • Valid anywhere in Romania, at all partner retailers.

    • 2% cashback on purchases with BT Pay. Read more.

    • Fringe benefit - at no cost to you.

    • Easy access directly from your phone, whenever you need it.

    • 100% digital management through the BT Payroll platform.
    • Simplified card issuing and reissuing.
    • Full control over workstations and users.
    • Automatically generated invoices for the transfer of vouchers.
    • Quick access to the IBANs of the cards for replenishment.
    • Dedicated support and real-time updates.

    tHe Mass cARD And bt pAY

    bt's MEAL CARD

    The perfect mix for your budget

    Everything online in BT Payroll

    You get your BT Meal Card from your employer, activate it at an ATM and use it physically or digitally via BT Pay - quick and easy. Plus, by the end of the year, you get 2% back into your account if you pay with BT Pay. 🎉 See details.

    The BT Meal Card is the ideal solution to complete your salary benefits package. Everything is managed online, through the BT Payroll platform, and the BT team supports you step-by-step in the implementation process.

    KEEP TRACK OF EXPENSES

    You know exactly what you spent, by category: restaurant & supermarket.

    REAL-TIME TRANSACTIONS

    Pay with your phone or card and instantly see your transactions in the app.

    You have transaction history

    Don't know where your budget went? Find all the details of your meal card payments in the app.

    See card details 

    All the useful information about your card in just a few taps. 

    you are SAFE

    Your meal card is always on your phone. You lock it, unlock it, change limits and approve payments. No hassle.

    01

    Sign the agreement with BT

    • Establish who within the company is responsible for managing meal cards.

    02

    Access BT Payroll

    • Place orders to issue and reissue meal cards.
    • Request activation codes for employees.
    • View and manage your employees' active cards.

    03

    Feed cards

    • Monthly, with the value of meal vouchers, in accordance with the company's internal policy.

    Always by your side

    bt meal card

    Culinary experiences or everyday shopping.

    Take care
    of your team

    Buy from partner shops

    You can use the BT meal card in shops in Romania that accept this type of card.

    Your employees can use the BT meal card in shops in Romania that accept this type of card.

    Optimizes costs

    • 0 lei commission when paying with your card at merchants
    • 0 lei fee for balance inquiry at BT ATMs
    • 0 lei fee for balance inquiries from BT Pay or Livia from BT
    • 0 lei commission when changing the PIN code at BT ATMs
    • reduce salary costs with a form of compensation that is attractive to you and your team
    • have an attractive benefits package to help you retain and attract employees
    • the meal card means more benefits for the employee and lower costs for the company
    Optimizes costs
    Optimizes costs

    RAPID HELP

    It doesn't cost you anything - you have 0 lei fee for issuing, reissuing, administration, payment, PIN change and balance inquiry. All costs are covered by your employer.

    The BT Meal Card is dedicated exclusively to the meal benefit, so the employer can only top it up with meal voucher amounts. It's a simple and efficient way to enjoy this benefit.

    The BT meal card is designed specifically for grocery purchases, so money cannot be withdrawn or transferred. Instead, you can use it quickly and conveniently at partner retailers.

    The card is issued at the request of your employer. Once activated, it will be replenished monthly with the value of your meal vouchers, so you have easy access to this benefit.

    The card can only be used in Romania, at BT partner merchants who accept payment with meal cards. It is a modern and practical solution for grocery shopping.

    No need to worry - the card renews automatically and reaches you through your employer. No travel, no hassle.

    RAPID HELP

    Once you hand over the cards, you confirm the action in BT Payroll and employees automatically receive the activation codes by SMS to the phone number given on the meal card order and can activate their card at any BT ATM.

    You can define workpoints individually or by uploading a multi-location file to BT Payroll. Each working point can have a different contact person for collecting cards from the courier. 🙂

    Orders are placed online from the BT Payroll platform by uploading a file with employee details. You can download a template file directly from the platform. To reissue, select the employee and click the 'Reissue' button.

    Once the user is created, they receive an e-mail and an SMS with all the necessary login information. If you forget your password, you can quickly reset it from the platform.

    You can define several types of users depending on the rights you wish to offer, through an application signed by a company representative. Everything is defined to make it easier to manage the voucher agreement with the bank.

    GET YOUR BT MEAL CARD

    Get rid of the hassle of change and no longer depend on the value of a meal voucher. Your new meal card from BT has extensive national and local coverage.

    The BT Meal Card is the simple way to show you care. At no cost to you, with real benefits for your people.

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