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This page is automatically translated from Romanian into English.

  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Craiova Branch

    Str. Libertatii, Nr. 36, CRAIOVA

    Program

    Monday - Fri: 09:00 - 17:30
    Saturday: closed
    Sundays: closed

    Pause

    Monday - Fri: 13:00 - 13:30

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Where we are

    28 oct 2022
    Client BT

    Congratulations to Mrs. Diana Mirea, with all due respect, she showed a lot of professionalism, a great character, without her help we would not have been able to do the transactions we needed. Thank you BT for these people like Mrs diana mirea.

    13 ian 2023
    Client BT

    Thanks to Miss Diana Mirea! She interacts professionally with clients, showing kindness and understanding! Definitely a plus in the BT team.

    10 ian 2023
    Client BT

    After a problem with the neo bt application I went to the Craiova branch Iancu Jianu street and I exposed the problem to Miss Diana, a top 10 person who solved the problem with great professionalism in 5 minutes maximum.

    11 ian 2023
    Client BT

    Professionalism

    11 ian 2023
    Client BT

    Very good service and warm and welcoming people.

    • ...

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