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    OMER Tetik
    CEO Banca Transilvania
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    Location

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    Agency Shopping City Sibiu

    Sos. Sibiului, Nr. 5, SELIMBAR

    Program

    Monday - Fri: 10:00 - 19:00
    Saturday: 10:00 - 19:00
    Sundays: closed

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    26 ian 2022
    Client BT

    Common sense, respectful staff, handles situations in a diplomatic manner. Being an agency located in a shopping mall, it is perfectly normal to be crowded, so the staff of this agency does everything in its power to smooth the actions and to respect the rules of protection against covid-19.
    It is complicated to inspire a general order in the customers, considering the continuous transit inside and outside the agency.

    20 feb 2024
    Client BT

    I went to Bt today, Mr L. is very kind. May you have only such beautiful people🤗

    26 ian 2022
    Client BT

    Considering that the agency is located in the mall, it is perfectly normal for it to be crowded, the people employed there do their best to take care of the customers as well as possible. From my point of view, these people are very patient, as they are always ready to explain in detail any problem the client may have.
    Nowadays, considering that we are facing a pandemic, I would like to point out that the protection rules are fully complied with inside the agency, what happens outside is up to the common sense of each one.
    Thank you very much to all the employees and management of this agency for all their help so far and I will certainly use their services again.

    24 apr 2023
    Client BT

    We appreciated the professionalism and patience of customer solutions expert Badulescu Andrei Lucian

    8 aug 2025
    Client BT

    We had a very pleasant experience and I feel the need to especially mention the professionalism and kindness of Ms. Cristina. From the first contact, she was extremely attentive, patient and clear in her explanations. She helped me with all the details necessary to open the account and offered me personalized solutions according to my needs.
    What impressed me the most was that she took her time, really listened to what I had to say and came with honest recommendations, not just commercial ones. In a world where many employees seem on auto-pilot, Cristina really makes a difference.
    I confidently recommend this bank, and if you have the opportunity to work with Cristina, you know you are in good hands!

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