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    Where we are
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    Agency Shopping City Sibiu

    Sos. Sibiului, Nr. 5, SELIMBAR

    Program

    Monday - Fri: 10:00 - 19:00
    Saturday: 10:00 - 19:00
    Sundays: closed

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Western Union Operations
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    Leaflet © OpenStreetMap contributors
    26 Jan 2022
    Client BT

    Common sense, respectful staff, handles situations in a diplomatic manner. Being an agency located in a shopping mall, it is perfectly normal to be crowded, so the staff of this agency does everything in its power to smooth the actions and to respect the rules of protection against covid-19.
    It is complicated to inspire a general order in the customers, considering the continuous transit inside and outside the agency.

    20 Feb 2024
    Client BT

    I went to Bt today, Mr L. is very kind. May you have only such beautiful people🤗

    26 Jan 2022
    Client BT

    Considering that the agency is located in the mall, it is perfectly normal for it to be crowded, the people employed there do their best to take care of the customers as well as possible. From my point of view, these people are very patient, as they are always ready to explain in detail any problem the client may have.
    Nowadays, considering that we are facing a pandemic, I would like to point out that the protection rules are fully complied with inside the agency, what happens outside is up to the common sense of each one.
    Thank you very much to all the employees and management of this agency for all their help so far and I will certainly use their services again.

    24 Apr 2023
    Client BT

    We appreciated the professionalism and patience of customer solutions expert Badulescu Andrei Lucian

    29 Dec 2022
    Client BT

    Pleased with the way the staff behaves. I was kindly and patiently explained the solutions. Next interaction will be at this branch as well.

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    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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