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  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Focsani North Agency

    Bd. Independentei, Nr. 14, FOCSANI

    Program

    Monday - Fri: 09:00 - 17:00
    Saturday: closed
    Sundays: closed

    Pause

    Monday - Fri: 13:00 - 13:30

    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Where we are

    27 sep 2022
    Client BT

    the app doesn't work on my phone I can't make bill payments!

    28 sep 2023
    Client BT

    Impossible to leave UNRELATED

    25 sep 2024
    Florin

    The slowest operators in all the banks, they move like snails, you spend hours queuing at all branches.
    It's unacceptable and disappointing ....

    You can still find it nearby