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  • Call Center
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    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Agentia Dorobanti 3

    Calea Dorobantilor, Nr. 3, CLUJ-NAPOCA

    Program

    Monday - Fri: 09:00 - 17:00
    Saturday: closed
    Sundays: closed

    Pause

    Monday - Fri: 13:00 - 13:30

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Where we are

    11 never 2022
    Client BT

    Best BT agency I've been to so far. Super nice, super friendly, I left completely enlightened and all my transactions were sorted in no time.

    12 never 2022
    Client BT

    Excellent reception. Assertiveness. Dedication. A boy of A grade, he stayed with us all lunch break.

    13 never 2022
    Alina

    Very satisfied with the services provided. Thank you.

    22 iul 2022
    Anne

    Great reception!

    24 mar 2025
    Client BT

    I went to the BT agency on Dorobanților nr. 3 to Mrs. Adela Tușa who helped me with everything I needed, quickly. I recommend her with confidence for anything. Thank you

    • ...

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