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    Ceahlau Shopping City Mall Agency

    Shopping City Piatra-Neamt, Bd. Decebal, Nr. 79, PIATRA NEAMT

    Program

    Monday - Fri: 11:00 - 19:00
    Saturday: 11:00 - 19:00
    Sundays: closed

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Unit information

    What operations can you do after 7 pm and on weekends?

    Operations allowed on Saturdays:

    ➤ All operations except: foreign exchange payments to external accounts, foreign exchange exchanges on account, negotiated deposits, management of garnishments and garnished accounts, processing of advance refunds

     

    Operations allowed after 7pm and on Sundays:

    ➤ Card issuance, card reissue, pin reset, payment refusal, card transaction limit change, card lock, BT24 and NEO activation/modification, SMS Alert

    ➤ Credit scoring and documentation retrieval

    ➤ Collection of debit instruments for settlement purposes

    ➤ Account statement

    ➤ Early repayment request*


    *Prepayment processingis only from Monday to Friday between 09-17. Early repayment requests can also be submitted outside these hours, but will only be processed during these hours.

    Where we are

    15 sep 2022
    Client BT

    The cutest and nicest employees at Transilvania Ceahlău agency 😘😌

    16 dec 2022
    Bogdan Covrig

    The staff is very qualified, they know what they are doing and the way they explain your questions is great.
    I hope they keep it up.

    15 mar 2023
    Vlad

    The kindest, nicest and nicest people, with "Mary" leading the way 😇

    4 aug 2023
    Client BT

    Thank you to the agency staff for their help and exemplary kindness!

    11 aug 2023
    Client BT

    Congratulations on what you do day in and day out!

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