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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
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    The West Agency

    Bd. Iuliu Maniu, Nr. 190, Bl. C1, Parter, Spatiul Comercial Nr. 1, Sector 6, BUCURESTI

    Program

    Monday - Fri: 09:00 - 17:00
    Saturday: closed
    Sundays: closed

    Pause

    Monday - Fri: 13:00 - 13:30

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Where we are

    27 oct 2025
    Mihaela

    This branch is perfect for me, from the location to the bank's services and team.

    13 sep 2022
    Client BT

    An unprofessional team that talks down to the customer and with a lot of arrogance. I was extremely disappointed with this branch and its team.

    19 ian 2024
    Client BT

    I have been a BT customer for many years and I have interacted with many BT agencies in Bucharest and other cities and I declare that each time I left with the issue solved and with satisfaction in my heart!
    Today I ended up in the Peace agency and had the worst experience with a lady/lady. Knowing that BT employees are evaluated periodically and comparing to other employees I have interacted with, I find it hard to understand how you could put such an unprofessional in front of customers.
    I would be glad to go through the agency in a while and she is no longer there, it is a shame to take the place of other people who can, know and enjoy working with people.
    Disappointing!

    13 sep 2024
    Raahim

    Best team

    25 iul 2024
    Cristina Popa

    Very good interaction with the lady at the reception, Alina Grigore.
    The rest leaves a little to be desired.

    • ...

    You can still find it nearby