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  • Call Center
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    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    BT Flying Blue credit cards

    Travel like a VIP

    Apply for the BT Flying Blue card by December 20 and you could win flights for you and a companion to the Caribbean or Frankfurt. The BT Flying Blue shopping card lets you pay how you want, when you want. Choose the coolest accommodation in the hottest destinations. Over 35,000 partner stores.

    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36,000 ROMANIANS enjoy the benefits of the BT Flying Blue card.
    +36.000 ROMANIANS
    Enjoy the benefits of the BT Flying Blue card.
    • Shop with up to 18 interest-free installments and no fees.
    • You have credit on the card up to 5 times your income, maximum 50,000 lei.
    • Receive up to 2,000 bonus Miles on your Flying Blue account.
    • Collect Miles that you can use for future trips.
    • You have up to 55 days grace and ZERO interest on your installment until 25.
    • Manage your balance, payments and installments on your phone with BT Pay.

    BT Flying blue AND BT Pay

    For travel lovers

    BT Flying Blue and BT Pay, the ideal travel duo. Pay quickly with your phone, earn Miles and get interest-free installments. It's simple, secure and handy, so you can enjoy your vacation worry-free. ✈️

    SOLD. PAY. RATE.

    You have all your card details on your phone in BT Pay.

    REAL-TIME TRANSACTIONS

    Pay by phone or card and see all the information instantly.

    KEEP TRACK OF EXPENSES

    Air tickets, accommodation, transfers. See all payments grouped by category.

    MANAGE YOUR INSTALLMENT PAYMENTS

    Automatic or manual. Manage your installment payments in the Credit Info section.

    YOU ARE SAFE

    Your cards are always on your phone. Lock, unlock, change limits and approve payments. No hassle.

    Relaxed travel

    NO CASH REFUNDS, Travel around the world

    See which
    card suits you

    Earn shopping miles with BT Flying Blue Classic, exclusive benefits and lounge access with BT Flying Blue Premium. See which credit card best suits the way you like to explore the world.

    BUY FROM STAR SHOPS

    35,000 partner stores where you can pay in installments or with points, online or in stores. Whether national or local, you can find all product categories in the Star network.

    AWARD CONDITIONS

    • Minimum income of 800 lei
    • Minimum of 3 months in your current job
    • Minimum age of 18 years
    • No credit arrears
    • Romanian citizenship
    • Costs
    AWARD CONDITIONS

    REPRESENTATIVE EXAMPLE

    BT Flying Blue
    Classic

    BT Flying Blue
    Premium

    Loan amount
    10.000 lei
    10.000 lei
    Duration of the loan
    5 years
    5 years
    Fixed interest rate
    24%/year
    24%/year
    APR (Annual Percentage Rate of Charge)
    27.51% *
    29.63% *
    Total cost of the loan
    12.275 lei
    13.125 lei
    Total amount payable
    22.275 lei
    23.125 lei

    * APR calculated on the assumption that the line of credit is withdrawn in full from the BT ATM or POS at the BT counter after the loan has been granted, with subsequent monthly interest payments on the committed loan.

    RAPID HELP

    Every payment at BT Flying Blue partners is rewarded. For example, if you have a BT Flying Blue Classic card, every 5 lei you spend earns you: 1.5 Miles on Air France, KLM and Tarom, 1 Mile when shopping in Romania and 1.3 Miles when shopping abroad. 

    And if you have a Premium card, every 5 lei you spend earns you: 2 miles on Air France, KLM and Tarom, 1.3 miles when shopping in Romania and 1.5 miles when shopping abroad. 

    What's more, card payments extend the validity of all the miles you already have in the Flying Blue program by 24 months. Cool, huh? 

    Earned miles can be used in the Flying Blue program for:

    • Free or discounted tickets on partner airlines (Air France, KLM, TAROM and others).
    • Upgrade class (e.g. from Economy to Business).
    • Free extra luggage.
    • Access to lounges or other premium airport services.
    • Flying Blue Store products and services (subject to availability).

    To use miles:

    1. Create an account on the Flying Blue website.
    2. Connect your BT Flying Blue card to your Flying Blue account.
    3. Check available miles and use them directly from your account for bookings or benefits 

    Of course, abroad payments are rewarded with more Miles. Let's take an example to make it easier: if you have a BT Flying Blue Classic card, every 5 lei spent earns you 1.3 Miles, and if you have a BT Flying Blue Premium card, every 5 lei spent earns you 1.5 Miles.

    To earn Miles when paying by card, payment must be made in full at a BT POS ⭐ All Miles earned can be used for benefits such as: airline tickets, free extra baggage, upgrade to a higher class, Flying Blue online shop products and much more.

    It's also good to know: if you opt for interest-free installment payments for these transactions, you won't receive Miles. 

    As many as you want, there's no upper limit on the number of miles you can trade per day. 😊

    APPLY FOR BT Flying Blue

    With the BT Flying Blue shopping card you get interest-free installments, hassle-free shopping and Miles with every payment. Fill in the form and we'll call you with all the details.

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