We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.
transfers between own accounts (opened with Banca Transilvania under the same client code)
currency exchanges
deposit formations
utility payments to collecting accounts in Banca Transilvania
payments in lei and foreign currency to beneficiaries with accounts opened with Banca Transilvania
The list of utility providers with the account opened at Banca Transilvania to which the invoices can be paid free of charge can be found in the Utility payments section of the application.
2. Payment fees lei
Interbank payments made through the BT24 Internet Banking service: in tranches, depending on the value of the operations, as follows:
< 1,000.00 LEI
2.50 LEI
1,000.00 - 49,999.99 LEI
5.00 LEI
≥ 50.000.00 LEI
10.00 LEI
Urgent payments
10.00 LEI
The fees charged by Banca Transilvania for the interbank transactions include the TRANSFOND fees charged by the two entities as administrators of the SENT settlement systems, respectively regis, as follows:
For receipts made on the basis of debit payment instruments by electronic compensation, the TRANSFOND commission is 0.88 lei / collection;
For the debt payment instruments refused, the TRANSFOND commission is 0.55 lei / refusal;
For payments with a payment order, the fees charged by TRANSFOND are:
0.51 lei / payment for transactions between 0 - 49,999.99 lei, TRANSFOND commission for processing through SENT system;
RON 6.00 / payment for transactions > RON 50,000 (inclusive) or any amount settled as a matter of urgency for processing through reGIS system.
3. Currency payment fees
Non SEPA payments
0.10% of the amount, minimum 15 EUR, maximum 600 EUR (SWIFT/TRANSFOND fee included)
SEPA payments
By instalments, depending on the value of the operation:
from 0 to 1,000.00 LEI in EUR equivalent
2.50 LEI in EUR equivalent
from RON 1,000.00 inclusive, up to RON 50,000.00 in EUR equivalent
5.00 LEI in EUR equivalent
for amounts ≥ 50,000.00 LEI in EUR equivalent
10.00 LEI in EUR equivalent
The SEPA payment is that payment which cumulatively meets the following conditions:
is a payment in EUR;
is an orderly payment under "normal" (without urgency) regime, with SHA fee;
the beneficiary bank is a bank from one of the sepa countries and has joined the Sepa payment schemes.
The SEPA space consists of:
The Member States of the European Union:;
Euro area countries: Austria, Belgium, Cyprus, Croatia, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, the Netherlands, Portugal, Spain and Slovenia;
Non-euro area countries: Bulgaria, Czech Republic, Denmark, Latvia, Lithuania, Hungary, Poland, Romania, Slovakia, Sweden and the United Kingdom;
Member States of the European Economic Area (EEA): Iceland, Liechtenstein, Norway;
Switzerland and Monaco.
SEPA will also be extended to the following territories, considered part of the European Union (Art. 299 Treaty of Rome): Martinique, Guadalupe, French Guiana, Reunion, Gibraltar, Azores, Madeira, the Canary Islands, Ceuta and Melilla and the Aland Islands.
In the case of SEPA payments, Banca Transilvania will not charge a correspondent bank fee.
Commission for processing and communication in emergency regime for making payments in foreign currency:
1 - 150,000 EUR
25 EUR / payment
> 150,000 EUR
75 EUR / payment
The emergency processing and communication fee shall be charged together with the fees related to the operation. The operation commissioned in emergency regime is carried out on the same day the currency date or the currency date - the next working day (for payments made between 09:00 - 18:00), and the final swift message is sent to the branch on the day of the operation.
NOTE: In addition to Transilvania Bank's fees, in the case of payments in foreign currency to other banks, in the case of transfers with the SHA option (except for SEPA payments) and OUR, correspondent bank fees will be charged, the amount of which is set by them.
Changes / cancellations of currency payments
30 EUR
4. DSP payments ** (payments to countries in Europe) - include payments to DSP countries in DSP currencies.
The DSP coinsused in Banca Transilvania: Danish krone (DKK), Swiss franc (CHF), British pound (GBP), Norwegian krone (NOK), Polish zloty (PLN), Czech krone (CZK), leu (RON), Swedish krone (SEK), Hungarian forint (HUF).
PLEASE NOTE: DSP payments can only be made with SHA fees. No payments can be made under the DSP under ben commissioning regime.
For non-DSP** and non-SEPA payments, intermediary banks' fees shall be communicated to customers and withheld after payment has been made; they shall be borne as follows:
In the case of payments with the option "OUR" by the BT customer authorising the payment;
In the case of payments with the option "BEN" by the payee;
In the case of payments with the 'SHA' option, the payment officer shall bear the commission of the correspondent bank of BT, the rest of the fees being borne by the beneficiary.
Correspondent bank fees for payments under DSP*** are:
Currency
Commission type
Commission amount
CHF
OUR
14.5 CHF
SHA
14.5 CHF
CZK
OUR
0.5%, min. 200CZK, max 2,000 CZK
SHA
200 CZK
DKK
OUR
15 DKK
SHA
15 DKK
GBP
OUR
12 GBP
SHA
3 GBP
HUF
OUR
1500 HUF
SHA
1500 HUF
PLN
OUR
10 PLN
SHA
5 PLN
SEK
OUR
60 SEK
SHA
60 SEK
NOK
OUR
100 NOK
SHA
100 NOK
Other fees to be charged when initiating the payment:
If you select the our commissioning mode for NON DSP and non SEPA payments, the following fees are charged:
Payments in EUR - correspondent bank fee is 22 EUR
Payments in USD - correspondent bank fee is $ 15
For currency payments that require changes (e.g. mismatch between name and recipient account, payee account and foreign currency sent) it is possible for the recipient bank to withhold an additional fee (repair charges); in this case, the commission requested by the beneficiary bank / modified currency payment shall be communicated to BT's customers and shall be withheld after the payment has been made, as they are received from the beneficiary bank.
PROCESSING TIMETABLE
BT24 TRANSACTIONS
1. Transfers between own accounts of lei and foreign currency - are processed 24 hours a day, 7 days a week.
Internal transfers sent from Monday to Saturday after 20:00, Sunday, as well as those sent on non-working days will be processed instantly, the accounting balance will be affected with the date of the first bank working day and will be found on the statements of the first working day.
In the case of credit card accounts held by individuals, the monthly due date is considered the 25th (twenty-fifty) of each month. If this day is a non-working day, the borrower (cardholder) has the obligation to deposit the minimum payment amount by the nearest working day before the said date, no later than 20:00.
Transfers transmitted without funds from Monday to Friday, after 17:30, Saturday and Sunday after 11:30 are automatically refused.
2. Payment orders in RON – interbank and intra-banking – are processed 24 hours a day, 7 days a week, as follows:
2.1 Payment orders in RON interbank
The small value payments addressed to the commercial banks in Romania (under RON 50,000) processed from Monday to Friday, until 13:00 during the T working day, will be presented in the electronic clearing system on the same day; W Those processed after 13:00 will be presented in electronic compensation on the T+1 business day; High-value payments addressed to commercial banks in Romania (over or equal to RON 50,000) or those marked as urgent, processed from Monday to Friday, until 15:00 during the T working day, will be presented in the electronic compensation system on the same day; Cle processed after 15:00 will be presented in the electronic compensation system on day T+1; The interbank payments in RON processed on Saturday (non-bank working day), Sunday or non-working days will be highlighted on the account and will be presented in the electronic T-day compensation system (the next working banking day); the interbank ransfers transmitted on working days from Monday to Friday after 19:00, Saturday after 13:30, Sunday as well as those transmitted on non-working days will be processed instantly, the accounting balance will be affected with the date of the first banking working day and will be found on the statements of the first working banking day.
2.2 Intra-bank payment orders in RON - are processed 24 out of 24, 7 days a week.
Intra-bank transfers BT-BT sent from Monday to Saturday after 20:00, Sunday as well as those transmitted on non-working days will be processed instantly, the accounting balance will be affected with the date of the first banking working day and will be found on the statements of the first working banking day.
2.3 Utility payments to collecting accounts in Banca Transilvania are processed 24 out of 24, 7 days a week
For transactions signed from Monday to Friday after 19:00, Saturday after 13:30, Sunday and non-working days, the account balance is affected instantly, the transaction will be recorded in the account with the date of the first banking business day.
Transfers transmitted without funds from Monday to Friday, after 17:30, Saturday and Sunday after 11:30 are automatically refused.
3. Payment orders in foreign currency
It is processed 24 hours a day, 7 days a week, as follows:
3.1 Payment orders in interbank currency
Payment orders in interbank currency, in emergency regime, processed during the T-day, between 09:00 - 18:00 will be settled with a maximum of the T+1 currency date; payment orders in interbank currency processed during the T-day between 09:00-18:00, will be settled with a maximum of the T+3 currency date; interbank foreign currency payment orders received outside the aforementioned intervals, will be processed 24 out of 24, 7 days a week and will be entered in the settlement circuit on the next banking business day according to the first 2 previous points mentioned.
3.2 SEPA payment orders
Sepa payments signed during day T, will be sent to the beneficiary bank on the next working banking day (T+1) and will be displayed as follows:
in the statement generated for the T-day if the transaction was signed from Monday to Friday until 17:00.
in the statement generated for the day T+1 (the following banking day) if the transaction was signed from Monday to Friday after 17:00, Saturday or Sunday or on non-working days.
3.3 Payment orders in intra-bank currency, regardless of value - are processed 24 hours a day, 7 days a week.
Transfers transmitted without funds from Monday to Friday, after 17:30, Saturday and Sunday after 11:30 are automatically refused.
4. Payment orders to the State Treasury
It is processed 24 hours a day, 7 days a week, as follows:
The payments of small value (under 50,000 lei) having as beneficiary the State Treasury processed during day T until 13:00 will be presented in compensation on the same day; those processed after 13:00, will be presented in the electronic compensation system on day T+1; high-value payments (over 50,000 lei) or those marked as emergencies, having as beneficiary the State Treasury processed during day T until 15:00 will be presented in compensation on the same day; those processed after this time will be presented in compensation during the day T+1. Transfers transmitted without funds from Monday to Friday, after 17:30, Saturday and Sunday after 11:30 are automatically refused.
5. Currency exchanges and conversions
It is processed 24 hours a day, 7 days a week, as follows:
From Monday to Friday - between 9:00 and 17:30 without amount limit; between 00:00 - 09:00 and 17:30 - 24:00 up to a maximum of 50,000 lei / day (equivalent of another currency). Currency exchanges and conversions transmitted without funds from Monday to Friday, after 17:30, Saturday and Sunday after 11:30 are automatically refused.
Negotiated currency exchanges and conversions
it is processed from Monday to Friday, between 09:00 and 17:30.
If there is not enough available after signing an exchange / conversion made at a negotiated rate, it will be automatically refused.
6. Western Union Transactions
It is processed 24 hours a day, 7 days a week.
If there is not enough available after signing an exchange / conversion made at a negotiated rate, it will be automatically refused.
7. Orders for the establishment / liquidation of deposits
It is processed from Monday to Friday between 08:30 and 19:00.
Orders filled after the cut-off time or on non-working days will be processed on the next banking day. In these circumstances, the authorisation of such orders is at the discretion of the customer, who may either authorise them on the current day or wait until the next banking day. Saturday , between 08:30 and 13:30.
Orders filled in after the deadline or on non-working days will be processed on the bank day immediately following. In these circumstances, the authorization of those orders remains at the discretion of the client, who can either authorize them on the current day or wait until the second banking working day.Sunday and on non-working days – the Deposit establishment orders transmitted without funds from Monday to Friday, after 17:30, Saturday and Sunday after 11:30 are not operated, it is automatically refused.
Negotiated deposits
It is processed from Monday to Friday - from 09:00 to 17:30; negotiated deposits can only be liquidated in the BT unit, not through BT 24.
If there is not enough available to set up a negotiated deposit, after signing the instruction, it will be automatically refused.
8. Phone card uploads
It is processed 24 hours a day, 7 days a week.
If there is not enough available after signing the transaction, it will be automatically refused.
9. Acquisition of vignettes
It is processed 24 hours a day, 7 days a week.
If there is not enough available after signing the transaction, it will be automatically refused.
The processing of salary files exported from the Flex SAL application is carried out only on working banking days, from Monday to Friday between 8:30-19:00. Outside of these time slots, imported files are pending.
Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
Search suggestions
Powered by Azure OpenAI GPT4
AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
Terms and conditions
Disclaimer
AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.
AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.
Use of AI Search implies acceptance of the Terms and Conditions.
Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.
Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.
AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.
AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.
Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.
The content provided by AI Search is for information purposes only.
Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.
AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.
The Bank reserves the right to discontinue the AI Search service at any time without prior notice.
Terms and conditions may be revised/updated at any time.