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  • We have made a firm commitment to Romanians and local entrepreneurs in supporting their dreams, BT being the partner with whom they can start their journey.
    OMER Tetik
    CEO Banca Transilvania
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    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

    • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
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    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Protect yourself from online fraud

    Online fraud is becoming increasingly common. As part of the FIT: Finance for Everyone program, we have prepared a 10-question quiz to test your knowledge of online safety. Complete the quiz and learn more about how to protect yourself from online fraud.

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    Online safety

    Attempted fraud is becoming more and more common in the online space, and the carelessness of a few seconds can mean the difference between keeping your money and data safe... or not. 👀 We are always on the safe side when it comes to the security of your data or your money.

    Find out more