This page is automatically translated from Romanian into English.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
Backwards
Make an appointment online

Iasi Branch

Palace Street, No. 3C, Building E3, UBC4, IASI

Program

Monday - Friday: 09:00 - 17:30

16:00 - 17:30
Saturday: Closed
On Sundays: Closed

Pause

Monday - Friday: 13:00 - 13:30

If you want to call us

0232215011

  • Insurance
  • ATM Multifunctional
  • Cards
  • Current account
  • Loans
  • Deposits
  • Internet and Mobile Banking
  • Western Union Operations
  • Invoice payments
  • Online appointment
MAKE AN APPOINTMENT ONLINE

Where we are

22 Oct 2021
Client BT

At the agency in Iasi from Palas you have an exceptional employee, helpful, fast and with a lot of sense, his name is Stefan Flocea. HERE'S TO MORE EMPLOYEES LIKE HIM

2 May 2024
Client BT

Unbelievable but true - the worst banking service I've received in Romania today, starting with the person who checks in customers, continuing with the person at the counter (I can provide the first name) and the "support team". Disinterest, customer misinformation or most likely incompetence? Probably all three... Avoid this location - which is also the Iasi Branch (i.e. "the one" in Iasi) as much as possible - especially for problems with BT-issued debit cards. Official complaint to CSALB - for starters - follows. The quality of service is de Pocreaca - for the Iasians who know what it means.

8 new 2023
Client BT

Very fast

19 Dec 2023
John

The lady looked for solutions to the problem I came with, very clear explanations and allowed the necessary time for solution. Palas branch, Mrs M, thank you very much.

13 Dec 2023
Radu Pandeli

A pleasant experience, professional and efficient; office comfort: to be improved

  • ...

You can still find it nearby

ATM

3C Palace Street / Building E3 UBC4, IASI

  • Western Union Operations

BT Express

3C Palat Street, Building E3, United Business Center 4, IASI

  • ATM Multifunctional

BT Express+ contactless

3C Palace Street / Building E3 UBC4, IASI

  • ATM Multifunctional
Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
Search suggestions
Powered by Azure OpenAI GPT4
AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.