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  • Call Center
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    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Bucharest North Branch

    Sos. Bucuresti Ploiesti, Nr. 43, Sector 1, BUCHURESTI

    Program

    Monday - Fri: 09:00 - 17:30
    Saturday: closed
    Sundays: closed

    Pause

    Monday - Fri: 13:00 - 13:30

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Online appointment
    • Invoice payments

    Where we are

    7 dec 2023
    Client BT

    Hello,
    How can I get in touch with someone from the agency on the ground floor? Phone number or email?

    27 never 2022
    daniel

    maximum arrogance, they have the impression that they work in a communist banking system.

    6 us 2023 us
    Client BT

    Super team! They were very helpful Miss S and V helped me update company data.

    19 oct 2023
    cristi

    Waiting time 1h + for a lousy Western union transaction

    8 us 2022 us
    Client BT

    A bank with quality service, friendly and well-trained staff. I opened an account for a legal entity, the guy at the counter (Valentin) helped me to choose the right package for the needs of the company.

    • ...

    You can still find it nearby