This page is automatically translated from Romanian into English.

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Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
Backwards
Make an appointment online

Bucharest East Branch

Alba Iulia Square, No. 2, Bl. I1, Sector 3, BUCHAREST

Program

Monday - Friday: 09:00 - 17:30
Saturdays: closed
Sundays: closed

Pause

Monday - Friday: 13:00 - 13:30

  • Insurance
  • Cards
  • Current account
  • Loans
  • Deposits
  • Internet and Mobile Banking
  • Western Union Operations
  • Invoice payments
  • Online appointment
MAKE AN APPOINTMENT ONLINE

Where we are

5 Jan 2022
Client BT

No one answers the phone number on the website for the Unirii branch in Alba Iulia Square.
I haven't received the new card since 14 December, although delivery was promised in 7 days. Where can I complain?

18 Jan 2023
DUMI

I've been calling the phone number for 4 hours and no one answers and they say everyone is busy. That's not possible.

13 Oct 2022
Client BT

ORIBABLE!!! I stood in line for 40min strictly because 2 of the bank employees at the frontdesk didn't know how to speak English with a customer, they were calling him "statement" they didn't even know the translation for statement, there is always a hell of a line, the staff leaves something to be desired INCLUDING the gentlemen at security who are ironic with customers, when are we going to wake up to reality???? YOU ARE PAID WITH OUR MONEY, THOSE WHO STAY 40 minutes in line, for some TIME MEANS MONEY, you finish your program and go home and for us, you mess up our schedule and appointments for a day, because you are INAPPROPRIATE! There is NO EXISTENCE that in a bank you can't speak English with a customer!

29 Jun 2023
Client BT

Stefania managed to give me unequivocal answers and to solve all the operations that other BT people failed (or wanted), with calm and professionalism.

3 new 2023
Client BT

I had a very excellent experience thanks to Mrs L.F. . she helped me enormously and understood my problem!
I thank her so much for her patience with me and everything she did to solve my problems!
Thank you very much also to Mr. D who took care of my file.
I am very grateful and satisfied
Thank you

  • ...

You can still find it nearby

BT Express+ contactless

Alba-iulia Street No. 2, BUCHAREST

  • ATM Multifunctional

ATM

Alba-iulia Street No. 2, BUCHAREST

  • Western Union Operations

ATM

Alba-iulia Street No. 2, BUCHAREST

  • Western Union Operations