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  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    COMPARE Account Packages

    Unlimited on the BT Network
    29 Lei/month
    Open account
    Unlimited & 10
    46 Lei/month
    Open account
    Unlimited & 25
    76 Lei/month
    Open account
    Unlimited All Inclusive
    129 Lei/month
    Open account

    Packet

    Interbank transactions in lei and foreign currency online or by check and promissory note

    -

    10

    25

    Unlimited

    Interbank collections in lei and foreign currency with payment orders, including instant payments  

    Unlimited

    Unlimited

    Unlimited

    Unlimited

    Operations in the BT network online or with check and promissory note

    Unlimited

    Unlimited

    Unlimited

    Unlimited

    Account

    Cash deposits on the company's account by delegates or proxies

    Visa Business Silver debit card Visa Business Silver annual issuance and maintenance

    Unlimited

    Unlimited

    Unlimited

    Unlimited

    First 5 cash withdrawals from BT ATMs only for - Visa Business Silver

    Opening current accounts in lei and foreign currency

    Unlimited

    Unlimited

    Unlimited

    Unlimited

    Internet & Mobile Banking

    BT Alert 40 includes 40 SMS

    POS fees

    5 lei

    5 lei

    5 lei

    5 lei

    BT POS APP cashing fee for individual cards

    0,9% 0,7

    0,9% 0,7

    0,9% 0,7

    0,9% 0,7

    POS collection fee for individuals' cards

    1,2% 0,9%

    1,2% 0,9%

    1,2% 0,9%

    1,2% 0,9%

    E-commerce collection fee for individuals' cards

    1,2% 0,9%

    1,2% 0,9%

    1,2% 0,9%

    1,2% 0,9%