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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Get money for urgent payments. 100% online

    Are you under pressure to make payments that can't wait for the receipt of APIA subsidies? You can get things sorted quickly, without a trip to the bank, 100% online.

    You can use the money you get for:

    • Purchase of raw materials or goods
    • Payment of salaries and utilities
    • Payment of taxes to the state
    • Payments to suppliers
    • Other expenses

    Good to know

    • You will receive the credit in lei
    • The crediting period is until the payment of the subsidy by APIA when you will return the full amount
    • You will receive 90% of the amount of subsidies to be received, according to the APIA certificate
    • The guarantee of the loan is represented by the subsidy you are going to receive from APIA.

    How do you apply? Simple

    Before applying online, you must make sure that APIA has issued the certificate and that the collection account on the certificate is with BT. Then you log in, fill in the information and sign the documents electronically. The electronic signature is free of charge.

    If it helps to see the steps you need to take, you can watch this video.

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