BT ONE internal platform, based on the technology developed by FLOWX.AI, allows Banca Transilvania to enroll individual customers in 5 minutes and corporate customers in 15 minutes.
27 June 2022 Reading time 4:00 minutes

- The technical team of Banca Transilvania has developed the BT ONE internal platform, used by the employees for opening accounts and customer relations.
- No-code/full-code FLOWX technology. AI, which is the basis for the development of BT ONE, allows the bank to constantly and quickly develop new functionalities with a cadence of 2-4 weeks.
- Over 2,500 employees of Banca Transilvania use BT ONE daily.
Banca Transilvania's technical team has launched, in less than a year, ten essential functionalities for customer management. The rapidity of the development of the BT ONE internal platform, which is the basis of the platform used by BT employees for opening accounts and customer relations, is determined by the innovative no-code/full-code FLOWX technology. GARLIC.
Banca Transilvania, through its technical team, has developed, adopted and scaled the FLOWX technology. AI on existing systems. It is a cloud-native platform, which allows the bank to permanently increase its agility, transposed especially in the speed of response in the relationship with customers. It is also the main solution used by BT for the digital transformation of internal processes.
The platform and its developments have positive effects both on the bank's employees and on the clients:
- For employees it means simplifying the activity, by reducing the number of applications used day by day, respectively by increasing the speed in serving customers.
- For customers it represents especially simplification and speed because it allows Transilvania Bank to enroll individual customers in 5 minutes (including the activation of a subscription), respectively corporate customers in 15 minutes (including the activation of the package, which is a current account service option), the time required for customer enrollment being significantly reduced. On average, the platform has a positive impact on over 100,000 BT customers every day.
'The BT ONE platform is part of our bank's long-term strategyof technologically upgrading the infrastructure servingthe unitnetwork.This investmentcontributes to increasingthe productivity andefficiencyof the operation ionale, ensuringthe securityof operations throughIT applications", said Mariana Chindris, Executive Director Technology, Banca Transilvania.
"I'm excited to seethe business results delivered byour clients who adopt THE FLOWX technology. GARLIC. In modern society, enterprise software development is one of the areas that consume most resources, often with results well below the effort andbudgets invested. The partnership with Banca Transilvania was, from the beginning, which gave us confidence in the mission we have as a TEAM of FLOWX. AI -to bring sustainability anddevelopmenttodigital countries and to transform the lives of people who are employed by large companies around us", says Ioan Iacob, co-founder of and FLOWX CEO. GARLIC.
FLOWX platform. AI brings a modern suite of digital solutions for banks and insurance companies, based on a revolutionary technology that allows the efficient development of modern digital products in financial services companies. Using the FLOWX suite. AI, banks, insurance companies and enterprise companies can launch in just a few weeks omnichannel digital experiences that unify existing systems, and can then build and launch new features in just a few days.
About Banca Transilvania
Banca Transilvania is the largest bank in Romania and the main financier of the economy, covering all customer segments and business lines in the financial sector. With a story started almost 30 years ago, it has over 19% market share, 3.6 million customers, over 9,000 employees, online banking solutions and 500 offices in 180 localities. It is the strongest Romanian bank, with a rating of AAA+, according to Brand Finance Banking (2022). Beyond banking, BT wants to have a positive impact in Romania, both for people, as well as for business and the environment.
About FLOWX. GARLIC
FLOWX. AI helps financial institutions launch and transform strategic digital applications in real time to quickly adapt to market needs and deliver sustainable business growth – reducing the time and cost of digital development by up to 90% and improving the lives of customers and employees. Using the FLOWX suite. AI, banks, insurance companies and enterprise companies can launch in just a few weeks omnichannel digital experiences that unify and reuse existing systems, and can then build and launch new features in just a few days. Large organizations are today captive to the limitations and fragmentation of legacy systems and dependence on niche technologies - and FLOWX. AI offers a revolutionary enterprise solution to unify and revitalize existing systems and quickly, sustainably and scalably build modern digital experiences for users and employees.
FLOWX. AI is used by large and complex companies in the field of financial services, such as Banca Transilvania, OTP Group, Vienna Insurance Group, as well as by companies in the field of energy and utilities, such as OMV. For more information, you can visit the www.flowx.ai.
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