The growth of activity in 2020 supports the bank's role as a main pillar of the relaunch of the Romanian economy in 2021. Financial results

 Preliminary financial results as at 31 December 2020   

• BT's customer support strategy reflected in increased operations and business
• More than 145,000 loans were granted to support the economy
• Companies were financed with more than 9.5 billion lei and individuals with 5.3 billion lei  
• The number of unique digitized customers exceeded 1.7 million

"We ended an atypical, unprecedented year and are pleased that our results exceeded the conservative projections in the original budget. In 2020 we have again demonstrated that we have adapted and that we have an experienced and hard-welded team that can cope even in such a complicated context. Most importantly, we have delivered on our promises, and contributed both to the social side and to supporting local businesses and the economy as a whole. For this year we are optimistic about BT, looking at trends but also at opportunities that might make sense. We remain firmly committed to contributing to the recovery of the business environment"- Horia Ciorcila, Chairman of the Board of Directors, Banca Transilvania.

2020 was a year of resilience and solidarity, in which Banca Transilvania launched its own measures to support customers, in addition to those announced by the public moratorium, deferred loan rates and reduced fees. The positive results are mainly due to adequate cost management and increased volume of operations.

BT Financial Group's assets reached RON 107.5 billion at the end of last year. Loans increased to 42.16 billion lei and deposits reached 90.94 billion lei, of which 61.94 billion lei belonged to individual customers and 29 billion lei to corporate customers. The 2020 results consolidate Banca Transilvania's already robust capitalisation, reaching equity of 9.5 billion lei, +12% compared to 2019. BT has almost 70% Romanian capital and over 34,000 direct individual investors.

The consolidated net profit of BT Financial Group is 1,457.12 million lei, of which the bank's net profit is 1,197.31 million lei. The bank's operating profit increased to 2,154.92 million lei. The bank has taken cost efficiency measures without restructuring and despite lower commission levels in a difficult year. Operational efficiency, as measured by the cost/income ratio, remained at a comfortable level of 45.3% due to good cost management and efficiency gains through digitization of processes.

Supporting Roma and community involvement in the context of COVID-19

BT was the first banking institution to announce measures for customers:

• More than 41,000 individuals and companies have benefited from the deferment of instalments.  
• More than 400,000 cards have been exempted for 3 months from the monthly payment due to the extended grace period.
• Through SME Invest, a government programme in which it was the lead bank, BT provided 10,000 loans, supporting companies that mean more than 70,000 jobs, mainly in the fields of wholesale and retail trade, transport and construction.
  
  

Funding continued:   

• BT granted 22,000 new loans worth RON 2.9 billion to over 9,500 SME & Micro customers.
• The SME loan portfolio (according to the European SME definition) reached 17.6 billion lei.
• More than 10,200 Romanians took their homes with the help of Banca Transilvania, being credited in 2020 with about 2.5 billion lei.
• The balance of mortgage/mortgage loans is 13.3 billion lei.
• More than 67,300 consumer loans worth 2.4 billion lei were granted last year.
• The balance of consumer loans reaches 10.8 billion lei.
  
  

Remote banking has accelerated:

• 500,000 customers made their first online card transaction in 2020.
• Almost 340 million transactions were made with BT cards, +22% compared to 2019.
• 1.1 million people use the BT Pay app for everyday banking.
  
  

Community, team and network involvement. BT, the first company to announce significant donations in the context of the pandemic

• During the emergency, the bank contributed more than €2 million to the prevention and containment of the epidemic and to increasing access to testing and treatment.  
• The bank maintained the pace of recruitment in the first half of 2020, compared to January to June 2019, hiring 500 new staff.
• Nearly 70 branches and agencies in 50 localities have been upgraded.   
• BT Pay has helped shape new behaviours: contactless shopping at merchants, money transfers and donations, all by phone.
  
  

Other financial information:

The non-performing exposure ratio is 3.46% as at 31 December 2020 and the total provisioning coverage of non-performing exposures is 133%, according to the EBA indicator. BT's solvency without profit 2020 is 19.94% and with profit included is 22.23%.