Ömer Tetik is Banker of the Year for the second time in a row

Banca Transilvania received three awards in the Bank of the Year 2024 competition, organized by Mastercard and Wall-street.ro, on 5 June this year:

• Banker of the Year: Ӧmer Tetik, BT CEO
• Best savings product: Round-Up, an option in the BT Pay app
• The most prompt financial institution in handling customer enquiries in 2023: the best customer experience brought by Visual Call Centre and Call Centre authentication via BT Pay

The competition rewards the performance of Romanian banking and non-banking financial institutions and the merits of local industry leaders. The awards are decided by representatives from business, government, non-government and academia.

The BT awards were presented by Ӧmer Tetik, General Manager; Dan Avram, Deputy Director Retail Segment Management and Ionela Roș, Director Contact Center & Customer Care.