How much money do I have in my account? 10 BT friends help you with info

"How do I know how much money I have in my account?" is in the top ten most searched for information in 2020 on Ask BT, our banking questions and answers platform. After all, it's good because it's all about money management: you know how much money you have in your account 😊 first, so you know how much... you're stretching with shopping or other plans.

Basically, you check how much money is in your current account, on your card, even on your meal card. To be "precise": with a debit card you have access to your current account, and with credit cards, to the respective card accounts. In "banking" 😊, we also call it account balance or balance inquiry. But there's no... philosophy.

We have gathered all the information here so that you know what you need to do, especially as you have several options - either you have a BT account as an individual or as a company account. Not to mention that most of the alternatives are available 24/7, even on your phone.

The 10 friends at BT if you need information about the money in your account 😊, just give them... friend request:

◾ BT Pay: enter the application, and next to the chosen card click on the Display balance button.

◾ BT24 Mobile Banking: log in to the app, and in the Home menu you can see your card balance.

◾ BT24 Internet Banking: go to the application, My Accounts menu - Quick view.

◾ NEO: just as you enter the application

◾ Message on phone:

▪️ SMS Alert (for individuals): every time you make a payment or receive money in your account, you receive details of the transaction and information about the amount in your account on your phone via SMS.

▪️ BT Alert (for businesses): keeps you informed about receipts and payments from your account.

◾ BT Visual Help: call 0264 30 80 00, access the link received by SMS and select Accounts and Transactions from the menu.


◾ Chatbotii BT:

▪️ Livia (helps you if you are an individual)

▪️ Raul (helps you if you need company account information, including WhatsApp)

◾ BT ATMs


◾ #BT Peopleif you drop by our agencies and branches, and details about the addresses of the offices can be found right here here.

Extra-info:

You may sometimes need a statement, i.e. a list of transactions made on a particular account (shopping, payments, bill payments, money transfers, withdrawals, money received, etc.), within a period (current month, previous month or over longer periods). In this case it's not enough to just look at your account, so on Ask BT you can find details of the 6 ways to get a bank statement quickly.

Tip: Do you still pay cash nowadays? Money in your account looks good online. So when you're shopping or making other payments (we all have bills 😊, for example), do it online, with your card or, cooler, with your phone.

Enjoy #bankingladistanta! 

Editor: Laura Petrehus, Director Adj. Communication & PR, Banca Transilvania