BT will do the annual testing of IT systems on November 19/20. Cards and apps will work intermittently

18 November 2022 Reading time 1:00 minutes

Banca Transilvania will conduct the annual testing of its IT systems on the night from Saturday to Sunday, on November 19/20, between 23.30 – 7.00 AM, which will generate intermittencies in the operation of the following BT products and services:

  • Cards
  • BT Pay
  • NeoBT
  • BT24 Internet Banking and Mobile Banking
  • BT Ultra

Transilvania Bank's recommendations for customers:

  • Providing a cash reserve for Sunday morning;
  • Making payments by card, through BTPay, BT24 and through NeoBT outside the hourly interval 23.30 – 7.00 AM;
  • Contacting the BT Call Center team for assistance: 0264 30 80 28, . The waiting time at the Call Center is displayed live on the bank's website.

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