Card transaction limits take care of your money

We know that you sometimes wonder, especially when you do a lot of shopping, why you can't make as many card transactions as you want in a day - whether classic or digital - on the grounds that everyone does what they want and when they want with their money. It's true. The card, the POS, the ATM are not to blame. But we'll tell you why and how you can... have no limits (on the card, of course).

Cards get lost. And if someone finds it and tries to use it, they won't be able to access all your money. Therefore, card transaction limits take care of your money. because... they limit losses. Do you understand us now? 😉. But we tell you how you can increase these limits, simply from your phone.

When you've crossed... the line and how you can handle it  

Each BT card has a transaction limit and differs in terms of value and daily number of transactions. In other words, everything (i.e. every card) has a limit 😊.

• Maximum 30 transactions/day/card: we say card transactions - and not payments, even if it would be more familiar - because on the card everything adds up, i.e. card payment in shops + card payment on the internet + ATM cash withdrawal with the same card = transactions. If all of these, together, went over 30 on the same day, you're over the limit.

• Maximum amount that can be traded/day: exceeding the limit means something else, namely the maximum amount you can trade per card and per transaction.

Where you can see what the trading limits are and how you can change them

Depending on the card and the transaction, the transaction limits differ. But the good news is that you can find them out very easily and, what's more, you can change them. That is, if you are at the mall and the shopping marathon continues, instead of 20,000 lei, which you can spend per day with STAR Forte, you can increase the amount (i.e. you can extend the transaction limit), as it's a shopping card 😉.

• Through the BT Pay - select the desired card -> Settings⚙ -> Card transaction limits -> Save
• Through the BT Visual Help  
• Via BT24 Mobile Banking - Cards -> select desired card -> View and change limits
• Via BT24 Internet Banking - Cards -> select desired card -> View and change limits
• By phone, if you contact our colleagues at Call Center (0264 30 80 28).
• Or if you drop by 😊

Now that you've learned to cross boundaries 😊, good luck shopping!

Editor: Laura Petrehus, Director Adj. Communication & PR, Banca Transilvania