Customers can find out the cumulative interest rate and monthly rate after the loan deferment period on the BT website

BT individual clients who have requested the deferment of loan instalments or intend to apply for the facility launched by Banca Transilvania under GEO 37 can find out from the bank's website, the page Request deferment of instalments, which is the cumulative interest rate, as well as the monthly rate after the deferment period. In order to use the online simulator, customers must have at hand some data about their credit, such as the outstanding balance, the current interest rate or the number of months left until the end of the loan. This information can be found in the most recent repayment schedule.

The online simulator helps customers make financial plans for the coming period.

Banca Transilvania announced in April measures to support customers affected by the current economic and social context. Out of the 29,000 requests that are up to date, more than 26,000 have been solved, for 95% of them the response was positive. Customers can request a deferment of instalments up to and including 14 May this year.

Details of the measures for BT individual customers:

• Possibility of deferring instalments for up to 9 months, but no later than 31 December 2020.
• The crediting period will be extended by a period equal to the duration of the suspension of payment obligations.
• For loans with real estate guarantees, the interest accrued during the deferment period will be recovered in a maximum of 60 months, and the amount thus accrued will not bear interest, according to the Emergency Ordinance.
• For personal loans, the accumulated interest will be rescheduled until the end of the new - extended - maturity of the loan, BT choosing to apply an interest rate equal to 0% for these amounts as well. The measure is additional to the legal requirements approved by the State.

Ways to request deferment of loan instalments:

• On the BT website;
• Through the BT Visual Help application (call 0264 308 000 - access the link received by SMS - access the application/option to postpone instalments);
• By phone, on 0264 308 080 (BT Customer Care team).