May 1st brings a more relaxed pace and some welcome free time. However, we know that there may be situations where you need to do some banking.

Our standard locations are closed, but our branches in shopping centers are open from 12:00 PM to 6:00 PM. Hours may vary depending on each shopping center’s schedule, so we recommend checking them before your visit. If you’d like priority service when you stop by, you can book an appointment online, and we’ll be waiting for you.

 For quick transactions, you also have access to 24/7 banking options.

What you can do quickly at BT Express Plus ATMs

Even if some branches are closed, many everyday transactions can be completed in just a few minutes at BT Express Plus ATMs:

• Check balance
• Cash deposits and withdrawals
• Exchange
• Card Activation and PIN Management

Available 24/7, they're the perfect solution for when you need something right away.

Do you prefer online banking?

You can perform most of these tasks using your phone or laptop/computer:

• BT Pay
• BT Go
• BT Pay Web
• BT Visual Help
• Raul–your assistant for business accounts, available on WhatsApp

No matter where you are, banking is easy.

Need help? Human Banking & AI is here for you

Our team is on the front lines:

BT Contact Center & Customer Care: 0264 308 028, contact@bancatransilvania.ro

AI-powered options are always there to help you:

• Use AI Search on the BT website: get information instantly, without having to browse too much.
• Chat BT, the virtual assistant in the BT Pay app, provides information about products, services, and the steps required for various transactions.

 Simple Banking