Dedicated Call Center number for BT customers abroad. What are the remote banking solutions

Press release 2021-06-10
Dedicated Call Center number for BT customers abroad. What are the remote banking solutions

• Customers from abroad who need information or BT assistance have at their disposal a dedicated phone number.
• Romanians living in other countries have remote banking options for the most used BT services.

Banca Transilvania facilitates the access of Romanians everywhere to its services and to the assistance offered by the Call Center team by launching a dedicated phone number, +40264 303 003, non-stop.

Facilitating the Access of Romanians to Banking - regardless of the country in which they work or study - is provided by Banca Transilvania and through the remote banking solutions, BT Pay, BT24, NeoBT, BT Visual Help,respectively the chatbots Livia, Raul and Ino,for:


• Accounts opened with BT: opening a 100% online account (NeoCont), viewing the balance and transactions, obtaining a statement of account, the list of IBANs;
• BT cards: changing the transaction limits, blocking and reissuing, authorizing online payments through BT Pay;
• Payments and transfers to their own accounts or cards or to other persons with accounts with other banks in Romania or other countries;
• Access to information about loans, deposits, savings accounts, etc.

Through its self-banking solutions, Banca Transilvania contributes to the financial inclusion of Romanians everywhere, through access to state-of-the-art services and products.